Frequently Asked Questions

Is there is a way to also include a customer's name in the message or the title, to make it more personal.

Yes, you can definitely personalize messages with customer names! Here's how to add them to your banner title or message fields:

For the full display name: {{ customer.displayName }}

For first and last name separately: {{ customer.firstName }} {{ customer.lastName }}

Watch this step-by-step guide: https://www.loom.com/share/f98bdfc370cd42ab867d95d883ddf457

How can you use metafields with this app?

Metafields allow you to display custom data about your customers (like membership levels, preferences, etc.). Here's how to set them up:

Step 1: Add the metafield syntax to your banner: {{ customer.metafields.namespace.key }}

Step 2: Important: In your Shopify admin, go to the Customer metafield definition and change "Customer Account API access" from "No access" to "Read" otherwise the metafield won't display.

Here's a detailed walkthrough: https://www.loom.com/share/0e6052b19cf94a499019024b2b553eeb

How can I add a holidays calendar to my event calendar?

We don't yet have the ability to merge two calendars into your Shopify calendar. But it is coming soon.

How long does it take for the Shopify calendar to update when google calendar changes are made?

It should be instantaneous with a refresh of the Shopify calendar page. If you are not seeing calendar data, there's probably a problem with the setup. Usually the wrong calendar URL was added.