Frequently Asked Questions

The Customer Account Pages Toolbox is a Shopify app developed by JadePuma Apps that enhances the functionality and customization options for customer account pages. It allows merchants to add various content blocks, messages, and features to provide a more informative and personalized experience for their customers.

Key features include adding customer messaging to account pages, using conditional logic to display relevant content based on customer tags, showing customers their purchased products, and enabling upsells for subscription products during reordering. It also allows for easy reordering of past purchases and seamless integration with the store's design.

The Customer Account Pages Toolbox is priced at $1 per month for the "All Access Monthly" plan, which includes all blocks and pages. A 30-day free trial is available, and all charges are billed in USD every 30 days.

Merchants can add customizable message blocks that include order status updates, shipping information, and promotional messages. These blocks can also contain links to direct customers to important resources. The content can be tailored to individual customers using customer tags.

Yes, the app is designed for seamless integration with a store's existing design to maintain brand consistency. It works directly within the Shopify admin and is compatible with the latest Shopify themes, customer accounts, customer tags, checkout and accounts editor, and the online store.

App support is provided by JadePuma Apps. Reviews highlight the support team as "second to none," offering fast and detailed instructions, including videos, and actively addressing issues or changes from Shopify.

To function correctly, the app requires access to certain data. This includes viewing personal data of customers (name, email, phone, address, geolocation, IP, browser, OS) and the store owner (name, email, phone, address). It also needs to view and edit store data related to customers, products, orders, and the Online Store, as well as view product inventory.

The app is available globally, with a comprehensive list of countries for login. It is only compatible with Shopify stores that have customer accounts enabled. The app was launched on March 18, 2025, and is rated 5.0 stars based on user reviews.